Who we support
Individuals, teams and small organisations across the UK.
We work with people at very different starting points. What they have in common is a practical requirement: something to learn, something to set up, or something that needs to work more reliably than it does now.
Individuals developing their digital skills
People who want to be more confident with a computer, phone or tablet — organising files, using email and calendars, working with documents, joining online meetings and keeping accounts in order.
Self-paced material with support when needed.
Professionals learning new software
Anyone who has been asked to work in an application they have not used before, or whose familiar tool has changed. We concentrate on the tasks the role requires rather than the whole product.
Task-focused sessions and reference notes.
Small businesses
Businesses without in-house IT staff who need help setting up practical, workable systems and want the reasoning explained so they can maintain them afterwards.
Setup guidance plus written handover.
Administrative teams
Teams handling records, correspondence, scheduling and shared documents, where consistent methods across the group matter more than advanced features.
Shared conventions and group training.
Organisations requiring practical technology guidance
Charities, community groups, practices and similar organisations that need clear, impartial guidance on everyday digital tools and how to introduce them to their people.
Guidance documents and onboarding support.
Not sure which of these describes you? It does not matter greatly — describe the situation and we will suggest an approach, or tell you if it is not something we cover.
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